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Channel: FAQs – Aerotech inMotion Blog
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Error: FireWire Card is not configured for the A3200 (NO RTX INF)

This message means that the FireWire card is not configured properly for use with the A3200. For the most accurate information, please review the help file’s “Software and Hardware Installation”...

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What is commutation and how does it affect linear motor performance?

Commutation is the process of switching current in the phases in order to generate motion. Most linear motor designs today use a three-phase brushless design. In brushed motors, commutation is easy to...

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Still using that old control card? Here’s why you need to upgrade to a...

Faster move times. Smoother motion. Reduced development time. What if your control system fails and there are no spares available? Could you wait for an upgrade? Why not contact us to discuss a planned...

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Update on Our Plans to Support Windows XP

Windows XP is rapidly approaching the end of its life span as indicated by the following notices/events: Microsoft® will no longer offer updates to Windows XP as of April 2014 (source). The Microsoft®...

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Motion Essentials in Five Simple Steps

In this Machine Design article, Aerotech’s Sarah Neyer offers five simple steps that will help you avoid common mistakes when evaluating motion-control requirements. Novices may still harbor fears of...

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What do I do now that Microsoft has ended support for Windows® XP?

Because Microsoft has ended support for Windows® XP,  Aerotech will end support for Windows XP with our December release. Here is a quick summary of what is required to migrate to Windows® 7. Migration...

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Is AutoFocus supported on Aerotech controllers?

AutoFocus support: The A3200 supports AutoFocus. The Ensemble and Soloist support AutoFocus starting in V3.03 of the software. Prior to that version the command was not implemented. To be able to use...

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Which libraries are supported with the A3200, Ensemble and Soloist controllers?

Please refer to the library support matrix pictured here (click to enlarge): Last update 2014.12.22   Rate this answer: [ratings]

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Can I use my service Case Number to get help from any Aerotech office worldwide?

Yes! Aerotech maintains a large and growing Field Service and Support organization in the United States and across the globe, as well as full subsidiaries in the United Kingdom, Germany, Japan, and...

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What’s New in 4.08?

New features in 4.08 include one-button optimization of gains and filters, interface improvements for working with 1D and 2D plots, and A3200 fieldbus variable data collection. The following summary of...

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